Well, if you are here something went wrong with your order, and the only option is to return a product for repair or replacement. Please follow this instructions carefully, as doing it will ensure the process will be cheaper and as fast as possible.

If the returning item is the Ironclad Plus, please, send only the main board and keep any accessory and bridges. This will make the package lighter and cheaper to ship.

When shipping the item, please, ALWAYS declare the package with a low value at customs form if required, $20 is fine, and mark the contents as “Gift” or “Returning goods for repair”.

Send the package with the carrier of your choice, preferably signed and tracked to:

Roberto Merino Coderque
Dr. Medina Olmos 1, Bajo
18015, Granada
SPAIN
+34670104017

As soon as it is received it will be processed/repaired as fast as possible and sent back to you.

Sorry for any inconvenience, you will be enjoying your purchase again in no time.